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Frequently asked questions
1
How much does an Operational Audit cost?
Between $2,000 and $3,500 AUD, depending on the complexity of your current setup. It's a paid engagement that maps your workflows and hands you a scoped, priced plan, not a sales pitch.
2
Do you work with businesses outside Melbourne?
Yes. Vixeon Studio is fully remote, discovery calls, builds, and support all happen online, wherever your business is based in Australia.
3
How long does a typical build take?
A dashboard usually takes four to six weeks. A full trade ordering portal takes six to ten weeks. Every project is scoped and quoted before work begins.
4
What happens after launch?
Every project includes a 30-day bug-fix warranty, and you can move onto an ongoing Care Plan for hosting, monitoring, and continued support.
5
We already use an accounting or ERP system, does this still apply to us?
sually, yes, most systems in this range (Xero, MYOB, Cin7, Unleashed, and similar) can be built on top of directly. Large enterprise ERPs like Microsoft Dynamics, SAP, or NetSuite are a different scope and price point, and that gets identified honestly during the discovery call rather than assumed either way.
6
Do I need to already know what I want built?
No. That's what the free discovery call and the Operations Audit are for, figuring out where the real problem is before committing to a build.